Irish Crystal Company FAQs

Irish Crystal Company FAQs

Welcome! We're here to answer your questions about our beautiful Irish crystal and more.

About Us:

Who are we? We're a leading online retailer of high-quality Irish crystal, offering a wide selection of brands and collections.

What do we sell? We carry Belleek Pottery, Swarovski, Lladro, Christopher Radko, Mark Robert's and more! From classic ornaments to intricate figurines, we have something for everyone.

Where are we located? While we specialize in Irish Crystal, we are based in Overland Park, Kansas, USA.

Ordering:

How do I place an order? You can browse and purchase directly on our website, www.irishcrystal.com. We also offer phone support at 913-341-4438 and have a retail store, 8250 W 151st Street, Overland Park, KS 66223.

What payment methods do you accept? We accept all major credit cards.

Do you offer gift wrapping? Yes! We offer free gift wrapping on all orders, making your gift-giving even easier. Just remember to mention the request in the comments when placing your online order.

What is your shipping policy? We offer competitive shipping rates and ship orders internationally. You can see our full shipping policy here: Shipping Policy

Products:

What brands do you sell? We carry a wide selection of Irish and international crystal brands, including Belleek Pottery, Swarovski, Lladro, Christopher Radko, and Mark Roberts Fairies.

What types of crystal products do you offer? We offer a variety of crystal products, including stemware, vases, figurines, jewelry, and more.

Are your products authentic? Yes! We work directly with manufacturers and authorized distributors to ensure the authenticity of all our products.

Can I personalize my crystal? Yes, we offer engraving services on select items. Please call us at 1-913-341-4438 for more information.

Care & Maintenance:

How do I care for my crystal? We recommend hand washing your crystal with warm, soapy water and drying it with a soft cloth. Never put crystal in the dishwasher.

More Questions:

Do you have a physical store? Yes, we are located at 8250 W 151st St Overland Park, KS 66223

Do you offer discounts or promotions? Yes, we often run promotions and offer discounts. You can sign up for our email list to stay up-to-date on our latest offers.

Can I return or exchange an item? Yes, we offer a 30-day return and exchange policy. Please see our website for more information.

Still have questions? Contact us at 913-341-4438 or email us at info@irishcrystal.com. We're here to help!

We hope this FAQ has been helpful. Happy shopping!